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Spanish Cozmik Girl
Joined: 16 Apr 2003
Posts: 542
Location: Gran Canaria, Spain
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 Posted: Tue Oct 31, 2006 22:30 |
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Help. Trojans.
What do you do when you have a trojan in your pc.
First, do not reboot.
Second, try to delete it with the antivirus but what can I do if the antivirus can't?
I'd be grateful for any help you can give me.
Thanks.
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Samiroquai
Joined: 13 Jul 2005
Posts: 1020
Location: North Somerset and Manchester, both in England
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| Posted: Wed Nov 01, 2006 00:43 |
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Depending on your antivirus package there may be a link to their website, where there might either be a downloadable, execute-once style program to get rid of it, or instructions on how to do so manually (all the files to delete and a list of keys in the registry to get rid of).
I've not had a trojan (or indeed anything) for quite some time now so I can't help you out much I'm afraid... no doubt someone will be able to, though.
Sam
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FunkEducation
Joined: 15 Jul 2004
Posts: 3309
Location: Maracay, Venezuela
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| Posted: Wed Nov 01, 2006 03:23 |
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nah... those stupid "antivirus" doesn't work....
you can save your data in another hard drive and reboot, that's the best thing you can do to delete it for complete! |
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Space Clav
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Joined: 21 Nov 2005
Posts: 1732
Location: The Internet
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| Posted: Wed Nov 01, 2006 09:38 |
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Google the name of the trojan. You will most likely find several guides on how to remove it.
Usually these things are loaded in the registry.
Check:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run
If the trojan is "cleverly disguised" as a service you'll find it in:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunServices.
First you delete the registry key. Then you reboot. Then you delete the exe-file and/or the service. This is the only way to do it. When deleting the registry key and rebooting you prevent the trojan from being loaded (again). Then you want to delete the actual file(s). These can't be deleted if they're in use, hence the steps taken must be in this order.
But I advice you to be careful unless you really know what you're doing. If you delete stuff you don't know what it is you can cause more harm than good. Make sure you find yourself instructions you can follow step by step for the trojan in question. And make sure you use instructions from a reliable source. You can always try symantec.com first.
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deesh
Joined: 23 Feb 2002
Posts: 2717
Location: +001
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| Posted: Wed Nov 01, 2006 13:44 |
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oh damn. i ran in here thinking you were speaking of trojan condoms - i was all ready to help!
ahhh well 
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Spanish Cozmik Girl
Joined: 16 Apr 2003
Posts: 542
Location: Gran Canaria, Spain
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| Posted: Wed Nov 01, 2006 14:18 |
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Thank you.
After doing some things and deleting some other things, I analyzed my pc and my antivirus says that it doesnt find any trojan, its clean.
I guess it's really deleted... isnt it?
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Space Clav
Expert
Joined: 21 Nov 2005
Posts: 1732
Location: The Internet
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| Posted: Wed Nov 01, 2006 14:21 |
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If the very same antivirus program said you had a trojan earlier and now says it can't find any I guess it's deleted.
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Dye
Correspondent & Expert
Joined: 16 Nov 2003
Posts: 5146
Location: Planet Home; Buenos Aires, Argentina
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| Posted: Wed Nov 01, 2006 20:18 |
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| Space Clav wrote: |
But I advice you to be careful unless you really know what you're doing. If you delete stuff you don't know what it is you can cause more harm than good. |
That's right. I can't get a connection at home, I don't know what I did, the computer in general works ok, but I can't connect. Don't know what to do now.
D! |
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Marina
Moderator & Jamily Coach
Joined: 16 Apr 2006
Posts: 1673
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| Posted: Wed Nov 01, 2006 21:14 |
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why dont u call to the internet company? maybe they're having trouble, it has happened to me before |
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Spanish Cozmik Girl
Joined: 16 Apr 2003
Posts: 542
Location: Gran Canaria, Spain
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| Posted: Thu Nov 02, 2006 12:24 |
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Thank you 
Diego, a veces internet falla, prueba a desconectar y conectar el modem de la corriente electrica, si al cabo de varias horas sigues sin poder conectarte, llama a la empresa con la que contrataste internet para que te digan que ocurre. Normalmente con desconectar y conectar el modem te puedes volver a conectar.
Lol Deesh
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Deja
Joined: 05 Jun 2006
Posts: 650
Location: Turin, Italy
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| Posted: Thu Nov 02, 2006 17:24 |
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| deesh wrote: |
oh damn. i ran in here thinking you were speaking of trojan condoms - i was all ready to help!
ahhh well |
now I'm curious, what are trojan condoms???
Vere
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Samiroquai
Joined: 13 Jul 2005
Posts: 1020
Location: North Somerset and Manchester, both in England
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| Posted: Fri Nov 03, 2006 00:04 |
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Just a brand, Vere. Nothing very exciting (well, unless, like Deesh, you find condoms exciting, that is).
I had a bastard of a time trying to connect last night and the night before, AOL just didn't want to play ball. It doesn't happen often but it's bloody infuriating when it does...
Sam
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More fútbol argentino than you can shake a mullet at - Hasta El Gol Siempre |
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Spanish Cozmik Girl
Joined: 16 Apr 2003
Posts: 542
Location: Gran Canaria, Spain
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| Posted: Fri Nov 03, 2006 17:18 |
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Trojan condoms.. funny name for a condom brand lol
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